Are you a natural leader who thrives in a fast-paced environment of service, mechanics, and team development?

At Palmer Johnson, we’re not just fixing machines — we’re building a nationwide team of badass service pros who work hard, play harder, and deliver excellence with urgency and pride. We’re on the lookout for a Service Manager ready to lead one of our high-performing service centers to new heights.

Who We Are

Palmer Johnson is a dynamic industry leader with a 45-year legacy of excellence. We’re a national remanufacturer and authorized distributor of heavy-duty off-highway transmissions, axles, and components, representing top-tier vendors like Twin Disc, ZF, Dana Spicer, Kessler, Funk/John Deere, Carraro, and more. Our supported OEM equipment lines include JLG, Genie, Hyster, JCB, Manitou-Gehl, Brandt Hi-Rail Trucks, and others.

We pride ourselves on more than just technical expertise — our people are our greatest strength. That’s why we cultivate a culture that supports growth, creativity, and job satisfaction.

What You’ll Do

• Lead the charge at your Service Center — from job scheduling to driving results.
• Build, coach, and inspire your crew to grow their skills and crush it every day.
• Foster a culture of safety, lean practices, and continuous improvement.
• Become a trusted partner to our customers — solving problems and delivering solutions.
• Collaborate with Sales to grow service opportunities and drive performance.
• Track your KPIs like a pro: sales, quality, delivery, cost — you’ve got it covered.
• Manage inventory effectively while maintaining stellar service levels.
• Jump in when needed — whether it’s troubleshooting or lending a wrench, you know your stuff.

What You Bring to the Table

• 2+ years of experience in service (industrial, off-road, diesel, or construction equipment preferred).
• Proven leadership or supervisory background.
• Strong customer service instincts and a team-first attitude.
• Solid mechanical aptitude — you're comfortable with diagnostics, schematics, and tools.
• A talent for coaching, problem-solving, and staying cool under pressure.
• A valid driver’s license.

Bonus Points If You:

• Have military or vocational diesel training.
• Are proficient in Microsoft Office.
• Are passionate about lean practices and process improvement.
• Can develop techs and help them move up the skills ladder like a true mentor.

Why Join PJ?

• Monday–Friday daytime schedule — no crazy hours.
• Award-winning culture – fun, un-corporate, and full of support
• Competitive compensation
• Robust benefits package:
• 401(k) with company match
• Health, dental, vision insurance
• Life and disability coverage
• Paid time off + 8 paid holidays
• Wellness initiatives and more!

If you're looking for more than just a job — if you want to build a career with purpose, lead an amazing team, and make real impact every day — then it’s time to join Palmer Johnson. Apply now.

Palmer Johnson is an equal opportunity employer committed to hiring a diverse workforce representing the many personalities and cultures in our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.